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ServiceNow CTA Exam Syllabus Topics:

Topic	Details
Topic 1	Testing Leading Practices: This section tests the knowledge of Quality Assurance Engineers in applying best practices for testing IT systems. It covers methodologies and techniques for ensuring that systems meet quality and functionality standards before deployment.
Topic 2	Technical Governance: This domain evaluates the expertise of IT Governance Specialists in establishing and enforcing technical policies and standards. It focuses on ensuring that IT operations align with organizational goals and regulatory requirements.
Topic 3	Data Strategies: This domain evaluates the expertise of Data Analysts in developing effective data management strategies. It focuses on how to align data practices with business objectives and ensure data quality and integrity.
Topic 4	Current and To-Be Architecture: This section tests the knowledge of Enterprise Architects in understanding and comparing current IT architectures with future (to-be) architectures. It emphasizes the ability to analyze gaps and develop strategies for transformation.
Topic 5	Platform Data and Integrations: This part measures the skills of Integration Specialists in managing data across platforms and integrating different systems. It covers techniques for ensuring seamless data exchange and synchronization.

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ServiceNow Certified Technical Architect (CTA) Sample Questions (Q14-Q19):

NEW QUESTION # 14
What is the primary function of spokes in Integration Hub?

A. To design custom automation workflows
B. To manage ServiceNow database connections
C. To act as connectors to third-party APIs
D. To create custom user interface designs

Answer: C

Explanation:
In ServiceNow Integration Hub, spokes act as connectors to third-party APIs. They provide a standardized way to connect to and interact with external systems and applications.
Here's how spokes work:
Pre-built Connectors: Spokes offer pre-built connectors for many popular applications and services, simplifying the integration process.
API Abstraction: Spokes abstract the complexity of different APIs, providing a consistent interface for interacting with various systems.
Actions and Triggers: Spokes define actions (to perform operations on the external system) and triggers (to listen for events in the external system).
Why not the other options?
A: To design custom automation workflows: While spokes are used within automation workflows, their primary function is to connect to external systems.
B: To create custom user interface designs: UI design is not the primary role of spokes.
D: To manage ServiceNow database connections: Database connections are handled by other mechanisms within ServiceNow.

NEW QUESTION # 15
What is the primary factor in determining the number of MID Servers required for a standard ServiceNow deployment?

A. The number of network routers in use
B. The number of targets and interaction frequency
C. The geographical spread of the organization
D. The number of concurrent users on the instance

Answer: B

Explanation:
The primary factor in determining the number of MID Servers needed is the number of targets and interaction frequency.
Targets: The number of devices, applications, or external systems that ServiceNow needs to interact with (e.
g., for discovery, orchestration, integrations).
Interaction Frequency: How often ServiceNow needs to communicate with these targets (e.g., continuous monitoring, scheduled data imports).
Why not the other options?
A: The number of network routers in use: While network infrastructure is important, it's not the primary factor for MID Server sizing.
C: The number of concurrent users on the instance: User activity impacts application server load, not directly the number of MID Servers needed.
D: The geographical spread of the organization: Geographic spread can influence MID Server placement, but the primary factor is the number of targets and interaction frequency.

NEW QUESTION # 16
In Identity Provider (IdP) initiated SSO, what is the primary protocol used for communication between the IdP and the enterprise application?

A. OAuth 2.0 authorization framework
B. JSON Web Token (JWT) authentication
C. OpenID Connect (OIDC) protocol
D. Security Assertion Markup Language (SAML)

Answer: D

Explanation:
The primary protocol used for communication between the Identity Provider (IdP) and the enterprise application in IdP-initiated SSO is Security Assertion Markup Language (SAML).
Here's how SAML works in IdP-initiated SSO:
User Authentication: The user initiates the login process at the IdP.
Assertion Generation: After successful authentication, the IdP generates a SAML assertion containing information about the user's identity and attributes.
Assertion Sending: The IdP sends the SAML assertion to the enterprise application (ServiceNow in this case).
Assertion Validation and Access: ServiceNow validates the assertion and grants access to the user based on the information in the assertion.
Why not the other options?
A: JSON Web Token (JWT) authentication: JWT is a token format, often used with OAuth or OpenID Connect, but not the primary protocol for IdP-initiated SSO.
B: OAuth 2.0 authorization framework: OAuth is primarily used for authorization, granting access to resources, rather than authentication.
C: OpenID Connect (OIDC) protocol: OIDC is an authentication layer built on top of OAuth 2.0, but SAML is more commonly used for IdP-initiated SSO.

NEW QUESTION # 17
A system administrator, Priya, notices that certain Configuration Items (CIs) in the CMDB have not populated the required and recommended fields, impacting data integrity. Which KPI should Priya review to diagnose this issue?

A. Relationships
B. Correctness
C. Completeness
D. Compliance

Answer: C

Explanation:
The KPI that directly relates to the issue of missing required and recommended fields isCompleteness.
* Completeness:This KPI measures the extent to which CI records have all the necessary information filled in. Missing required or recommended fields indicate a lack of completeness in the CMDB data.
Why not the other options?
* Compliance:Compliance focuses on whether CIs meet defined standards and policies, not necessarily on the completeness of their data.
* Correctness:Correctness relates to the accuracy of the data in the CMDB, not whether all required fields are populated.
* Relationships:Relationships measure the connections between CIs, not the completeness of individual CI records.

NEW QUESTION # 18
What action does the Identification and Reconciliation module perform to reduce duplicates in the CMDB?

A. Validates data sources to ensure accuracy
B. Assigns unique identifiers to each CI
C. Merges duplicate records automatically
D. Uses identification rules to uniquely identify CIs

Answer: D

Explanation:
The Identification and Reconciliation (I&R) module usesidentification rules to uniquely identify CIs. These rules help the system determine if a CI discovered or imported from a data source already exists in the CMDB or if it's a new CI.
Here's how it works:
* Identification Rules:These rules define criteria for matching CIs based on their attributes (e.g., serial number, MAC address, hostname).
* Matching and Reconciliation:When new data comes in, the I&R engine applies the rules to find potential matches. If a match is found, the system can either update the existing CI with new information or flag it as a potential duplicate for review.
Why not the other options?
* A:While the I&R engine can facilitate merging duplicates, it doesn't automatically merge them without human review and approval.
* C:Data source validation is important, but it's not the primary function of the I&R engine in duplicate reduction.
* D:Assigning unique identifiers is a function of the CMDB itself, not specifically the I&R engine.

NEW QUESTION # 19
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Cert CTA Exam 100% Pass | Pass-Sure CTA: ServiceNow Certified Technical Architect (CTA) 100% Pass

ServiceNow CTA Exam Syllabus Topics:

Pass Guaranteed Quiz CTA - ServiceNow Certified Technical Architect (CTA) –The Best Cert Exam

ServiceNow Certified Technical Architect (CTA) Sample Questions (Q14-Q19):

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